This Privacy Policy outlines how our Mera Wala Darzi, an online tailoring service (referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of our customers (referred to as “you” or “your”) when you visit our website and use our services.

We are committed to safeguarding your privacy and ensuring the security of your personal information.

 

1. Information We Collect:

1.1. Personal Information: When you place an order on our website, we collect certain personal information, such as your name, address, phone number, email address, and measurements. This information is necessary for us to process your order and provide our tailoring services.

1.2. Payment Information: If you choose the cash on delivery option, we collect and store payment information required to complete the transaction securely.

 

2. Use of Information:

2.1. Order Fulfillment: We use the personal information you provide to process and fulfill your orders, including picking up the fabric and sample suit, stitching them, and delivering the stitched suit to your doorstep.

2.2. Communication: We may use your contact information to communicate with you regarding your orders, updates, promotions, and other relevant information about our services.

2.3. Customer Support: We may use your personal information to address any inquiries or concerns you may have and provide you with customer support.

2.4. Quality Assurance: We may use your measurements and feedback to improve the quality of our tailoring services and provide a better-customized experience.

 

3. Sharing of Information:

3.1. Service Providers: We may engage third-party service providers, such as logistics companies or payment processors or freelancer tailors, to assist us in fulfilling and delivering your orders. These service providers may have access to your personal information strictly for the purpose of providing the requested services.

3.2. Legal Requirements: We may disclose your personal information when required to comply with applicable laws, regulations, legal processes, or enforceable government requests, such as for fraud prevention and investigation.

 

4. Data Security:

4.1. We take appropriate measures to protect the security and confidentiality of your personal information. We use industry-standard encryption protocols and secure servers to safeguard your data.

4.2. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

5. Your Rights:

5.1. Access and Modification: You have the right to access and modify the personal information we hold about you. You can do so by contacting our customer support team.

5.2. Opt-out: If you no longer wish to receive promotional communications from us, you can opt-out by following the instructions included in the communication or by contacting us directly.

5.3. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

6. Third-Party Websites:

6.1. Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

 

7. Changes to the Privacy Policy:

7.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

 

8. Contact Us:

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our customer support team.

 

By using our website and placing orders through our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.